ConnectedHealth launches SugoSure, a digital health system transforming Type 2 Diabetes Mellitus care

11 January 2022

ConnectedHealth launches SugoSure, a digital health system transforming Type 2 Diabetes Mellitus care


  • Diabetes prevalence steadily increasing in many countries, including Singapore; Asia over 50% of global diabetic population
  • SugoSure offers a unique comprehensive, evidence-based platform which supports improved care for diabetics
  • Monitors all five essential diabetes management functions: medication, blood glucose levels, physical activity, diet and weight.
  • S$2.3 million invested to date in designing, developing and testing SugoSure

SINGAPORE, 12 JANUARY 2022 Singapore-based digital health company ConnectedHealth has launched SugoSure, a digital health system supporting care for patients with Type 2 Diabetes Mellitus. S$2.3 million has been invested to date in designing, developing and testing SugoSure.

SugoSure is a clinically-validated system that connects patients, doctors and health coaches to deliver better health outcomes. It has user interfaces for each of three user types:

  1. Patient App, for patients to track their blood glucose levels and other indicators, and access digital and health coach support;
  2. Physician Portal, used by doctors for remote monitoring of patients;
  3. Health Coach Portal, for health coaches to review patient indicators, develop lifestyle plans and communicate with patients and physicians.

Patients are also supported by SugoBot, SugoSure’s integral diabetes chatbot, providing immediate assistance to help them use the Patient App and better manage their diabetes.  SugoSure runs on ConnectedHealth’s secure, cloud-based Clinical Data Platform.

SugoSure is delivered in association with affiliated physicians (both private specialists and General Practitioners), who follow best-practice clinical protocols with assistance from SugoSure. This enables patients to achieve high standards of diabetes management in an easy-to-use and intuitive way.

Dr. Ronald Ling, Chief Executive Officer, ConnectedHealth said, “Finding better ways for diabetes patients to self-manage and monitor has become critical in light of the growing prevalence of diabetes and continuing limitations in primary care. Many general practitioners cannot provide lifestyle and dietary support to equip their patients with the knowledge to self-manage well, which is fundamental for good diabetes care.

“Poorly managed type 2 diabetes can lead to severe complications including heart, blood vessel and kidney diseases. SugoSure’s structured approach and health coach support helps patients to reduce their risk of long-term complications and improve their health status.”

Diabetes is a growing and complex problem, especially in Asia, which accounts for over 50 per cent of the global diabetic population.1

In Singapore, over 400,000 people have diabetes and two thirds of patients with end-stage kidney failure have diabetes as the underlying cause. If left unchecked, nearly one million people in Singapore will have diabetes by 2050. It is already costing the country over $1 billion a year to manage Type 2 diabetes. This is projected to rise to annually by 2050. People with diabetes are also at higher risk of developing severe illness from COVID-19.

The market for digital health support in diabetes is still nascent due to limited availability of clinically relevant apps. The American Diabetes Association and the United Kingdom’s National Institute for Health and Care Excellence have recommended five essential functions which should be tracked by diabetes apps: medication, blood glucose levels, physical activity, diet and weight.  However, research by the Lee Kong Chian School of Medicine at Nanyang Technological University found that only a few of the ‘Best Apps for Diabetes’ include all five functions.

SugoSure is a uniquely complete approach which tracks all key diabetes indicators and provides algorithm-driven patient feedback. Remote monitoring of this clinical data by health coaches and physicians enables closer supervision of patient progress, earlier problem detection and resolution.

SugoSure is a subscription-based service priced at S$99 for three months and includes digital health support, remote monitoring by your doctor and health coaching. It is targeted at patients less than 65 years of age with diagnosed type 2 diabetes and sub-optimal to poor blood glucose control. SugoSure aims to improve control to targeted levels in 6-12 months. Initial results from beta testing have shown encouraging results, with several patients using SugoSure for more than a year showing sustained blood glucose and lifestyle improvements.

“SugoSure was developed with input from health professionals who have been long involved in diabetes care and based on patients’ needs and shortfalls in current diabetes management. For persons living with diabetes, SugoSure complements and improves diabetes management, helping to achieve treatment goals and prevent diabetes-related complications,” said Dr Kevin Tan, Consultant Endocrinologist, Mount Elizabeth Hospital, Vice-President / Past President, Diabetes Singapore & Medical Advisory Board member, ConnectedHealth.

In the coming years, ConnectedHealth plans to build a range of products similar to SugoSure based on its Clinical Data Platform. These products will apply clinical data to improve disease outcomes, broaden access to care and reduce cost, thereby catalysing the much-needed transformation of chronic disease management through technology.

12 January Webinar: Transforming Diabetes Care Through Technology

On Wednesday, 12 January 2021 at 6pm SGT, ConnectedHealth is hosting a webinar ‘Transforming Diabetes Care Through Technology’ where a panel will discuss SugoSure and how diabetes care transformation can be achieved – from the perspective of patients, doctors, healthcare and industry players.

The panel comprises leading diabetes and digital health specialists, committee members of the Diabetes Society and members of the SugoSure team.

The interactive discussion will be moderated by Dr Ronald Ling, CEO of ConnectedHealth. To watch the live webinar on 12 January, register on this event page.

About SugoSure

SugoSure, developed by ConnectedHealth, is an innovative, comprehensive, and evidence-based digital health system which transforms diabetes care.

SugoSure’s digital health technology supports patients with type 2 diabetes and is delivered in partnership with SugoSure-affiliated doctors.

SugoSure also provides personal health coaching, resulting in a uniquely comprehensive approach which enables patients to achieve the best possible long-term outcomes for their diabetes.

For more information, visit https://www.sugosure.com/

About ConnectedHealth

ConnectedHealth is a digital health company which transforms the management of chronic diseases by

  1. Applying technology to clinical data in a way which enables physicians to track patient progress and intervene earlier and more effectively than ever before and
  2. Empowering patients to take charge of their condition through apps which guide and educate, ongoing monitoring by their physician and personalised health coaching to make behavioural change stick.

For more information, visit –https://connhealth.com/

Other news you may like

ConnectedHealth releases video demo of SugoSure

In conjuction with its participation yesterday in the Chronic Disease Management Showcase at the HIMSS Health 2.0 Singapore eHealth Summit 2019, ConnectedHealth has released a 10 minute demonstration video which gives an overview of how its diabetes management system...

read more
Share This